Meet TidalCo:

Meet the Co:llective

TidalCo: was founded on a simple truth: most organizations and structures trap people in silos, preventing them from reaching their potential.

We believe there’s a better way to work together, one that transforms ordinary people into extraordinary collaborators through meaningful connection and shared purpose.

Our approach invites full participation and brings fresh energy to complex work, helping ordinary people accomplish extraordinary things together.

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Our mission is to help people work together to create better futures

Our beliefs

People love what they design and own what they create.

We believe meaningful participation leads to outcomes that last.

There is no breakthrough without entering unknown spaces.

We step into complexity and uncertainty because that’s where real transformation happens.

Our work is grounded in being good ancestors.

We design processes and relationships that benefit communities, ecosystems, and future generations.

the collective

We’re a growing collective of facilitators, strategists, designers, and trusted collaborators.

Our team

We’re a growing collective of facilitators, strategists, designers, and trusted collaborators. Every member of our team brings a different lens and we’re united by the belief that people want to be part of something meaningful and make a real difference.

Charlie Ursell

Charlie is an award-winning consultant with a first-class honors degree in International Business, Finance, and Economics. His career, spans from impactful roles at EY- Capgemini to creating new engagement methodologies on an international scale. As an expert in the MGTaylor Method and Process for collaborative design and multi- stakeholder engagement, Charlie stands as one of the few ‘Global Masters’; and the sole accredited practitioner in Canada.
His ethos, “people love what they design and own what they create,” reflects his commitment to fostering ownership and lasting impact through participatory processes.
This belief has underpinned a career marked by leading Capgemini’s global Accelerated Solutions Environment capability, where he innovated curriculum and accreditation processes, integrating practices from IAP2 to Systems Thinking, and from Design Thinking to Dialogue Mapping. Now calling Vancouver Island his home, Charlie is deeply invested in the region’s future, both professionally and personally, as he raises his family in the Lukwungen speaking territory.
Charlie’s past projects
Charlie has worked across industries, levels of government, and geographies, and includes clients such as the Canada Energy Regulator, First Nations organizations and governments across Canada, international mining and exploration companies, and provincial and federal government agencies and departments.

Felicia Fischer

Felicia is a skilled facilitator, process designer, and engagement specialist with a focus on trauma-informed and culturally responsive approaches. With five years of experience supporting Indigenous-led and community-based projects, she brings a commitment to creating accessible, inclusive, and safe spaces—virtually and in person.
As a certified Cultivating Safe Spaces facilitator and trained community planner, Felicia brings both heart and structure to her work. Her style emphasizes deep listening, clarity, and collaboration, helping participants feel grounded and heard.
Felicia lives and works on the traditional territories of the Snuneymuxw First Nation in Nanaimo, BC. Her approach is grounded in care, clarity, and accountability to those most impacted by planning decisions.

Felicia’s past projects
She has worked alongside First Nations, municipalities, and non-profits on a range of planning and engagement initiatives—from regional Indigenous climate adaptation planning to Indigenous-led international gatherings.

Ben Barrett-Forrest

Ben is a graphic designer from British Columbia who specializes in making complex information beautiful and approachable. His work has been featured in publications like Popular Science, Fast Company, and Paste Magazine, and he’s won multiple awards of excellence from the Society for News Design. Ben creates educational decks of playing cards that have sold more than 15,000 copies in 90 countries. He has also lectured on graphic design and typography at the University of Victoria.
Ben’s past projects
He has worked with a range of clients, including UNICEF’s Social and Behaviour Change Department, The Globe and Mail, and several Indigenous Nations in British Columbia including the Line 3 IAMC and Prophet River First Nation.

Carlotta Pham

Carlotta Pham brings a multidisciplinary background in business, sustainability, and engineering to her work as a facilitator and consultant. She holds an MBA, an MS in Sustainability, and a BS in Mechanical Engineering. With five years of consulting experience at Deloitte and more than 300 hours of facilitation experience, Carlotta specializes in designing and leading experiential workshops that foster connection, creativity, and systems thinking.
Her approach is grounded in training in Organization and Relationship Systems Coaching (ORSC), storytelling, socially engaged design, and leadership development.
Carlotta’s past projects
Carlotta has partnered with leading organizations including Google Cloud, the University of Michigan, and Lawrence Berkeley National Laboratory, supporting teams in navigating complexity and driving impact. She is passionate about creating intentional, inclusive spaces that empower participants to engage meaningfully and collaboratively.

Sonal Deshmukh

Sonal is a community planner, facilitator, and educator with a background in architecture and nearly a decade of professional practice as a registered architect in India, her home country. She currently serves as an instructor at Vancouver Island University (VIU) and as Project Coordinator for the VIU’s Planning Centre, collaborating with local municipalities, community groups, and First Nation communities on applied planning and research projects. Her work focuses on addressing complex community issues through community-led initiatives, facilitating meaningful engagement and consultation.
Sonal’s approach emphasizes inclusive, culturally responsive, and community-focused planning, ensuring initiatives are resilient and reflective of the communities they serve. She lives and works on Snuneymuxw territories in Nanaimo.
Past and Current Projects:
Sonal has collaborated with local governments, community organizations, and First Nation communities on Vancouver Island and beyond on projects including master planning, land use planning, comprehensive community plans, site-specific development scenarios, housing needs assessments, and other long- and short-term planning initiatives.

Robin Bancroft Wilson

Robin is a creative, systems-centered design and process facilitator. Robin works with teams and organizations to in interconnected and complex spaces to find shared success, build relationships, and strengthen networks. Experienced in technical and non-technical aspects of operations and events management, Robin’s background in film and creative industries has given her holistic experience in production and event management, allowing her to design and direct thoughtful, collaborative, and technical events and workshops.
Robin’s past projects
Robin has worked with clients across British Columbia from Indigenous modelling agencies to film companies to First Nations communities—helping build operational capacity and designing collaborative processes that enables resiliency within organizations.

Paul Twiney

Paul is an Associate with TidalCo, leading international engagements and bringing more than 20 years of experience as a change leader across Asia, Europe, Australasia, and North America.
He specializes in designing and delivering collaborative approaches that drive measurable improvements in business performance. His passion is helping individuals and organizations frame and tackle complex challenges, foster authentic dialogue, and achieve tangible outcomes.
Paul is committed to supporting companies in building sustainable futures across people, planet, and profit.

Jonathan English

Jonathan is a consultant with over 5 years of experience, with a background and education in Canadian law, legal research, and policy, as well as facilitation and strategy. His career spans roles at boutique consultancies focused on supporting communities and industries across Canada, with a focus on Indigenous organizations and natural resources.
Jonathan’s past projects
Jonathan has worked across industries, levels of government, and geographies, and includes clients such as government regulators, provincial treaty organizations, nuclear energy organizations, national Indigenous organizations, Canadian and international mining and exploration companies, and provincial and federal government agencies.